Support
In this section, you’ll find helpful RSIGuard installation guides, tutorials, reporting overviews, user brochures and other helpful information designed specifically for:
Individual RSIGuard Users
RSIGuard Documentation
- Frequently Asked Questions
- Complete User Documentation
- Printable Product Brochure “RSIGuard for You” [pdf]
- Version Release Notes
RSIGuard Tutorials & Setup Guides
- Introductory Web Tutorial – Overview of features and benefits for new users.
- Printable Installation & Setup Guide [pdf] (also available in booklet form)
- AutoClick Tutorial – An in-depth video tutorial about AutoClick.
- The Lighter Side – A humorous video about fictitious RSIGuard user Leland McHandHurtz [YouTube]
Health & Safety Managers
Learning About RSIGuard
- General Product Information
- RSIGuard for your Organization – 4-page printable brochure. [pdf]
- Cost/Benefit Discussion – Whitepaper on expected ROI and user perception of RSIGuard. [pdf]
- Conducting an RSIGuard Pilot
RSIGuard Support Materials
- Program Administrator’s Guide – Detailed guide that covers planning, technical considerations, and ongoing management of RSIGuard. [pdf]
- Administrator Reporting & Management Tools – Includes Administrator Console, GroupInsight, and UserInsight.
- Reporting Tutorial – Overview of RSIGuard’s reporting functionality and reporting options.
- RSIGuard Configuration Settings Worksheet – For specifying your organization’s RSIGuard preferences. This is the detailed spreadsheet with all customization options. [xlsx]
- RSIGuard Essentials Configuration Settings Worksheet – For specifying your organization’s RSIGuard preferences. This is the Essentials spreadsheet with the common customization options.[xlsx]
- Installation & Setup Guide [pdf] (also available in booklet form)
- Documentation for your end users
Whitepapers about Key RSIGuard Features
IT Staff
I want to express my sincere gratitude for the outstanding on-call service you provide on your support line. As an Information Services Director, I frequently deal with support calls and it is a pleasant surprise to find a support line where I can count on speaking with a live person that is willing and capable to go the extra mile in helping their customers. I am also impressed with the RSIGuard product. I use the product personally and find it very helpful to manage pain. 
— Dennis D., Director of Information Services, Lakewood, WA
RSIGuard Implementation Information
- Program Administrator’s Guide [pdf]
- RSIGuard Configuration Settings Worksheet Full range of options [xlsx]
- RSIGuard Essential Configuration Settings Worksheet Simiplified options [xlsx]
Additional IT Support Materials
- RSIScript Documentation [pdf]
- RSIGuard Reporting Tutorial – Overview of reporting functionality and options.
- Conducting an RSIGuard Pilot
- Administrator Reporting & Management Tools Installation – Includes the Administrator Console, GroupInsight, and UserInsight. [msi]
- RSIGuard Release Notes – See the change log for all releases of RSIGuard for Windows
- RSIGuard International Release Notes – See the change log for all releases of RSIGuard International (multiple language for Windows, Mac, Linux)
- Computer name/domain info Tool – For identifying variables that can be used to key customized configurations [exe]
- RSIGuard Settings Clearing Tool – Clears all RSIGuard settings/registry to pre-installation state. [exe]