RSIGuard Pilot Program Information
Conducting
an RSIGuard pilot is an easy way to determine just how
helpful RSIGuard will be to your organization. Here are the steps
to conducting a pilot:
- Determine
who will be in your pilot. Most organizations will want
to select from 10 to 50 people for the pilot (although
you may choose as few or as many people as you deem
appropriate). You may wish to send an invitation to users to join the
pilot. Here is a Sample Invitation Letter.
- Introduce pilot
attendees to the basics of RSIGuard by directing them to an RSIGuard
Introduction at http://www.rsiguard.com/intro.
- Decide
how RSIGuard will get installed onto the computers of
your users.
- If your IT/IS
department will help (or if their help is
required to install software on your
organization's computers) then ask them to
install RSIGuard for your users. They can download
RSIGuard from our site.
- If you will
not have IT/IS support, you can send your pilot
users our
Pilot
Installation Email which will
guide them through the installation process. Some
companies restrict a user's ability to install
software on their own machine. If this is that
case at your company, you will need IT/IS
support.
- RSIGuard
will be personalized by each of the pilot participants as
they run through the "Setup Wizard" (which will
greet them when they first run RSIGuard). No IT/IS
involvement is required. However, if you wish to test
RSIGuard's networking features (e.g. Health Status
Reporting, network access to DataLogger data, or network
control of user profiles), your IT/IS department will
generally need to be involved. They will help identify
various network configuration information such as where
RSIGuard data can be stored on your network.
- Next,
let pilot participants use RSIGuard for 30 to 45 days
(you may select a different length of time if you wish).
Please make sure pilot participants know that they can
access RSIGuard online support, and can also
email Enviance email support
at any time
to insure they are able to fully understand and test as many aspects of
RSIGuard as possible.
- After
the pilot is complete, you may wish to conduct a survey
of your users who piloted RSIGuard. You can look at our Sample Post Trial
Survey document to help
construct your own survey. If you wish, you may also want
to analyze data recorded by RSIGuard (which you can do
from a central location if your IT/IS staff set up the
networking features).
- You may also wish to
survey your IT department. The IT support you receive from us is an
important part of measuring the success of your pilot. You should make
sure that a) your IT department was able to get any support they needed
and b) your IT department was satisfied with the level of effort that was
required to implement the pilot.
Thank you
for considering an RSIGuard pilot at your organization!
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